Electronic catalogs and shopping cart functionality is not viable for an engineer-to-order manufacturer. Encompix has designed WebCenter to focus on the requirements of its customers and provide a flexible framework to allow integration with other e-commerce technologies.

WebCenter can establish a Request for Quotation (RFQ) in Encompix and send the details electronically to your chosen vendors. The vendors can then access your web site and respond to the RFQ directly into Encompix. This reduces delays and saves time by eliminating faxing and re-entering the information back in Encompix.

Your customers benefit from WebCenter because they can find key project information anytime, anywhere, check inventory and even reconcile their own accounts with actual data from your Encompix ERP system. By reducing the need for routine telephone calls, clerical time is reduced. Collection times accelerate. And, overall customer satisfaction improves.

By allowing your employees to post labor and material transactions, regardless of where they are in the world, you can eliminate the lag time encountered in getting critical data into your system. This is essential for companies where employees are working remotely on a customer’s site engaged in the installation or service of equipment.

WebCenter provides a flexible framework for e-commerce and can easily be customized to address the requirements of individual customers.